One week ago bike was received with new frame. Thank you to ny dealer and Focus to meet the 3 or 4 weeks lead time promissed.
I hope next time to make new posts to show the good quality and enj
oiable of Focus Jam2.
Yes, I know welding areas is where bikes are more critical, but it is supposed they are doing a process approved for mass production after a lot of tests and analysis.
We as customers should not soffering this kind of failures. Production on other side of world is also not an excuse. Thailand or...
Have somebody claim for warranty of broken frame on Focus jam2?
My bike has got broken after 1,5 years on a welding area of rear frame.
I have sent it to dealer to claim on warranty and after a week they told me warranty has been accepted, but it will take 3 to 4 weeks to get a replacement.
I...