Recent content by Hoffman6132

Well the e-bikeshop.co.uk never admitted fault and kept arguing that the bike was 'functional' and therefore fine. They argued that the consumer rights act meant that I had no rights to a full refund after 6 months. They argued that their T&C meant that they could ignore the promises of 5...

Does it matter who in particular did the work? It was managed and organised by e-bikeshop.co.uk, in consultation with Raleigh UK. They are responsible for delivering the warranty repair, and after the disastrous failure, making it right. They have refused to engage in a realistic manner (they...

Hi, what I really need is shots taken of an undamaged bearing housing taken from exactly the same angle, so that I can produce a number of before and after photos, so that is it clear that the 'after' photo displays the serious damage done. The judge will not have time to interpret things, it...

The 'repair' could have been done by a 10 year old with a Dremel and some Araldite. All bearing housings (including those that were undamaged) were milled out manually and badly. They had the bike for many weeks and took it off the stand and rested it on the floor, causing loads of small...

My saga continues. The repair was a disaster. The bike now needs to be replaced or a refund provided. My dealer currently insisting that I can take an alternate bike from their stock as part of any solution. Currently not sure what they are really offering. Once the dust has settled I will...

Well the site is intended to be an eMtn bike club. People who want to organise rides can post the ride, set the limit for how many riders can join in etc, and anybody who is interested can simply register to go. It is a bit more efficient than chatting in a forum - it supports posting maps...

OK the virgin website (no users other than you guys if you join) is https://gomojo.me/ . I can set people up so that they can post rides, and decide how many riders can join in. I have posted some example rides, but until I get my bike back from the repairers, cannot actually go! You need to...

Hi all, I am setting an eMtnBike club up (could be national - but certainly keen for it to grow in Hampshire / New Forest). I have got a web site up and running, and that allows a ride to be organised, and limited number of other riders to sign up for it. I like riding locally in the New...

Hi Mark - I am setting an eMtnBike club up (could be national - but certainly keen for it to grow in Hampshire / New Forest). I have got a web site up and running, and that allows a ride to be organised, and limited number of other riders to sign up for it. I like riding locally in the New...

So what happened? You happy with the outcome?

So how did this pan out? Can you tell us what happened? Are you happy?

So Well I have just heard from my dealer. They (Haibike > Raleigh) want to send this off for repair with a Carbon specialist. On an 8 month old bike. I am not convinced that this is an adequate response. I am not sure that I want a repaired bike, but I guess that if the warranty on the...

(8 month old All Mtn 7 2021) And another one (one of 3 that have failed - this is the worst). I discovered this at the end of last week after investigating a knocking noise. Can anyone advise how long it is taking to get stuff fixed? I am conscious that there is a shortage of bikes, and...

It seems that quite a common issue is that the rear cassette gets loose. That is often behind the noise as you cycle. Just see if there is any movement in it, if there is it needs tightening. It needs a special tool, but if you take your wheel off and take it to a bike repair shop they will...

I have been looking at options for removing the speed restriction on this bike (and a 6.0). Has anybody done this and do they have any advice? Both are brand new, and I do not want to damage them! The battery is integrated and in a carbon frame. I am concerned that there may not be...