Recent content by Herder000

Thanks for the response. I called my lbs who have double checked and it should work. They've ordered one in and I guess we'll see next week!

Hi everyone, My charger went bang (literally) the other day. I checked the plug fuse and it was fine. So I cracked it open but can't see any other internal fuses so am thinking I need to buy a new one. I almost soiled myself when I saw the price of the 6A Smart Charger replacement then I...

Mine was nearly two weeks, sorry, probably not what you want to hear...

Had my motor replaced today then went for a 3 hour ride, seems to be resolved so far. Hope everyone else's gets sorted.

Heard back from the Bosch service guy, both him and the Bosch rep in the south of the UK have been excellent, couldn't ask for better service really. They are ordering a new motor and hopefully that should resolve it. Also had error "115000 - unknown error" earlier. Hopefully that's motor...

Although that could work in my favour, mine is rideable, just annoying. So I can hammer mine for a few months then when I get the new shiny one send mine back... :unsure: :LOL:

Took mine to Bosch service centre, the error showed and 2 others from the controller. Forced a firmware update and I need to try it now and see if it still happens. Service centre was excellent as was the Bosch rep he called while I was there. Immediate reaction from Bosch was "probably a...

Had another email this afternoon saying to take it either to a Canyon service centre or a Bosch approved place in which case I would have to pay around £70 upfront which they will refund. I will let you know what happens... Update: Booked in for diagnostics on Monday at a Bosch service centre

I just had an email saying they are really busy and it will be a few more days. I might use the chat later but I'm a bit swamped at work atm.

That would be much more convenient if that is the case. My nearest Canyon service centre is 20 miles and a pain to get to, I think my nearest Bosch service centre is about 3 miles and easy to get to. Canyon haven't got back to me yet, I will see if I can get through on the chat tomorrow.

Went for another ride tonight having squeezed the wheel/valve magnet closer to the rim. Still hesitated twice. From looking around at other forums with this motor and error 513 it sounds like the fix is a new motor. Might just ask them to swap the whole bike out as it did it on the second...

I reported mine to Canyon as well but haven't heard back yet. I removed and reinserted my battery as well yesterday but to be honest it seems pretty tight anyway so don't think it's that. I went for a ride last night, after 15 mins, at the end of a very steep hill, it cut out 3 times for about...

Am starting to get buyers remorse. Had to regrease the headset as it was squeaky (never heard quite that noise before from a headset!). Then rode today, cut out 10-12 times in the space of an hour most times loss of power for 0.5 seconds then once for 10 seconds. Most of them while climbing but...

I had this quite a lot last night as well. As you said, bit of a lean in rough terrain and it hits. Overall like you though, very impressed generally.

Erm yeah, might have been that 😬Let's never speak of this again 🤫 😆