That's all good, thanks for the clarity.
Here's a picture of what I'm looking at (bike is upside down, this is the top where the release mechanism is). I have also attached a pic of a small piece that looks like a lever that has sheared off (found between battery and frame)
In your reply (received on email) you indicated:
Remove the two bolts holding the plastic cover/lock assembly to the underside of the down tube.
• That exposes the metal support bracket the catch acts on. Remove the two bolts securing that bracket to the frame (this is the same hardware @RoJo...