Hi guys, a long time has passed but the good news is: i finally got my money back. Just the day when i started to talk to my lawyer to file an European order for payment against AmFlow. In case what happened between both banks, it's still unclear for the most part. AmFlow or "Terra Trading B.V."...
I have to wait until my bank has finished the investigation where the money went. After that i confront them with the proof. If that doesn't help i'll press every damn red button and go nuclear.
I guess you got me wrong there. That's not what i meant, could be translation error. I have also good experiences with DJI (as the background of Amflow). So i simply trusted them to run a clean business without shady practices.
When i switched to a local dealer i was in good faith that canceling the order would lead to a proper refund. Also, the bike is marketed everywhere as a very good product (which it is). How should i think/know at the beginning, that Amflow is a shady company? Especially with it's background (DJI...
I'm so grateful for this thread. Because i'm in a similar situation. I ordered an Amflow PX carbon pro on their website (Europe) and paid directly to the given bank account at HSBC Netherlands. 9.999,- EUR paid on 11th of May, a month ago. A week later my order was still showing "waiting for...
Because a standard bank transfer between within the EU shouldn't include any kind of hassle in the first place?
Update on the situation, i asked their support to check the books for a second time. Still nothing. And also not much information on top. Amflow doesn't even seem to be the direct...
My direct ordering process is actually taking a bad turn. I made the SEPA bank transfer to that bank account in the Netherlands and my money doesn't get registered and is in limbo somewhere unknown. Paid over one week and a half ago... This obviously doesn't feel good.