Because a standard bank transfer between within the EU shouldn't include any kind of hassle in the first place?
Update on the situation, i asked their support to check the books for a second time. Still nothing. And also not much information on top. Amflow doesn't even seem to be the direct...
My direct ordering process is actually taking a bad turn. I made the SEPA bank transfer to that bank account in the Netherlands and my money doesn't get registered and is in limbo somewhere unknown. Paid over one week and a half ago... This obviously doesn't feel good.