I appreciate your detailed reply! It may be something I revisit in the future. I swore I tried the "press 2 buttons at once" part to try and go through the menus, but I'll try for longer and see if it works.
Interesting that the conflict is with the satellite button on the head tube. I wish I...
Shimano sent this during the email thread and this indicates that the remote should be BT ready, but again the app and the product page says otherwise. Not sure where the disconnect is https://productinfo.shimano.com/en/compatibility/C-525?q=du-ep800
Also going to attach some photos just so if...
Here's the email thread. Note, the shop was speaking on my behalf and forwarding what I was saying. So a lot of the details about the issue were the same as the original topic of this thread. Hopefully the formatting isn't too confusing.
SHIMANO:
Regarding your request for return of the...
So the saga has ended and I'm returning the display. The store I bought it from was contacting their Shimano support person and relaying my questions. Here's the gist; Shimano claims that because my remote and the new screen are both Bluetooth there's a conflict and the screen won't work. But I...
Yes without a screen or remote the bike still works as intended. Power is on the headtube and there is also a mode-switch button on the headtube. In theory you could use no handlebar controls at all and be just fine.
Bike is fully wired for Shimano already. All I'm trying to do it change one model of EP6/Ep801 compatible screen to another EP6/Ep801 screen. There should be no issue. The remote is also compatible with both screens.
Just tried it in all 4 ports. Same behavior in all ports. I tried connecting it to each port with the bike already on, and also tried connecting it to each port and then turning the bike on with the headtube power button.
In both instances, the screen flashes and the bike stays off.
Could have swore i tried all of the ports, even pulled out the dummy-plugs to check if those ports changed the outcome but i don't remember it making a difference. Ill try again just to say i did.
I will give it a try. I hadn't tested if there was assist even though the bike shows as "off". I'll do that and see if the screen comes on during that.
Otherwise I think I'll have to return the screen before the return window. Don't need a $300 display sitting on my shelf.
Read some stuff about a potential internal battery on the display. So in the meantime I have plugged the bike in to see if that can recharge the display.
Hey all,
Bought a bike with a remote and a screen that weren't capable of Bluetooth, so I purchased the screen that would allow it.
Bike came with an EP6, SW-EM800 switch and a SC-EN600 screen I spoke to Shimano and it was confirmed that the SC-EM800 sould be plug-and-play and allow me to use...
Just came in today! First emtb and I'm really excited take it on it's maiden voyage. These are 35% off and came in at $4000CAD which is insane. It's even cheaper than used options locally.
First quick trip up the block and down a set of stairs and the EP6 was shockingly quiet. Boost-mode felt...