"The clevis-style shock mount means the Spectral:ON CFR isn’t compatible with coil-sprung shocks, where “the forces transferred [in such a design] to the smaller-diameter damper shafts used in coil shocks is quite high and can lead to shock failures”, according to Canyon"...
update on this for anyone wondering - you will need to submit a form on Canyon's website describing this issue. A service rep will contact you and they will provide provide a form to get your bike serviced at a Shimano authorized dealer to update the firmware. You will submit a receipt and they...
Received a bike in North America and the max assist speed is limited to 16 mph.
Anybody dealt with this?
I've contacted Canyon but I'm still waiting to hear back.