Velduro M1 Owners: Anyone else chasing an upgrade?

[MotorDoper]

Edit: Updating the original post slightly to clarify a few recurring points and questions that have come up throughout the thread.

Seeing the same Rogue frame start shipping with the M2S system, in some cases only weeks after purchase for recent buyers, with no upgrade pathway for M1 owners, has been pretty hard to swallow.

To be clear, this was never about demanding free upgrades or claiming the M1 is suddenly a bad motor. The M1 is still an excellent system and I fully understand technology moves quickly.

The core issue being discussed is the unusually compressed delivery-to-supersession window for buyers (3.5 mths to weeks). First customer bikes started arriving in late December, the embargo lifted on 9 April, and many owners only received bikes in January, February and March.

I’ve been engaging with Velduro asking for one thing only: access to the M2S system, or some form of commercially reasonable upgrade pathway, at a fair price. The frame itself hasn’t changed and these systems are already being fitted to current builds.

The resulting depreciation impact is also hard to ignore when, a month after the April 9 launch, there are already brand new M1 frames still in the box being advertised for $6000 NZD. That naturally raises questions around where the value of existing owner bikes now sits.

A lot of comments also seem to assume all consumers were closely following forum rumours and speculation around future Avinox launches. In reality, many normal buyers simply purchased through dealers, events or local shops without tracking potential future product releases.

This also isn’t about normal bike depreciation. Most owners fully understand bikes lose value and technology moves quickly. The concern is the excessive depreciation impact created by such an unusually short delivery-to-supersession window.

I’m genuinely interested to hear from other actual owners around how they feel about the timing and depreciation impact surrounding all of this.

 

[Astro66]

Amflow have told me that once the motor is out of warranty, They will make spares available to me upon failure of the M1. Otherwise, failure under warranty will see the motor replaced by Amflow.

Avinox motors are selling like hotcakes. As a private buyer. You are not going to be able to get a new motor unless your motor fails.

That's just the way it is. Anyone looking to get just the M2S motor, will need to buy a frame. The Teewing Turbo Force frame is probably the cheapest at AUD$6.5K. Then just swap the motors out. Build up the Teewing if you have parts and sell it if you like.

Or. Buy the entire bike. Teewing Turbo Force at AUD$8.5K. Swap the motors out, and sell the brand new Teewing with a second hand M1 motor. You'll probably lose about $3K when re-selling.

 

[MotorDoper]

Amflow have told me that once the motor is out of warranty, They will make spares available to me upon failure of the M1. Otherwise, failure under warranty will see the motor replaced by Amflow.

Avinox motors are selling like hotcakes. As a private buyer. You are not going to be able to get a new motor unless your motor fails.

That's just the way it is. Anyone looking to get just the M2S motor, will need to buy a frame. The Teewing Turbo Force frame is probably the cheapest at AUD$6.5K. Then just swap the motors out. Build up the Teewing if you have parts and sell it if you like.

Or. Buy the entire bike. Teewing Turbo Force at AUD$8.5K. Swap the motors out, and sell the brand new Teewing with a second hand M1 motor. You'll probably lose about $3K when re-selling

Amflow have told me that once the motor is out of warranty, They will make spares available to me upon failure of the M1. Otherwise, failure under warranty will see the motor replaced by Amflow.

Avinox motors are selling like hotcakes. As a private buyer. You are not going to be able to get a new motor unless your motor fails.

That's just the way it is. Anyone looking to get just the M2S motor, will need to buy a frame. The Teewing Turbo Force frame is probably the cheapest at AUD$6.5K. Then just swap the motors out. Build up the Teewing if you have parts and sell it if you like.

Or. Buy the entire bike. Teewing Turbo Force at AUD$8.5K. Swap the motors out, and sell the brand new Teewing with a second hand M1 motor. You'll probably lose about $3K when re-selling.

Thanks for the response. From my perspective, any workaround like buying another frame or bike just pushes all the cost and risk onto recent buyers on what is otherwise the exact same platform.

The key nuance here is that there is no difference between the frame I already own and the frame Velduro are selling today with the M2S system, and this frame has only been in market for a few months.

I’m also not asking Avinox to sell directly to private buyers. I’m asking the OEM already sourcing and fitting these systems to offer existing customers access to the same M2S components they’re already supplying on current builds.

Add to that what Avinox support told me directly over email around upgrade pathways sitting with the bike brand, along with the recent Rob Rides and EMBN Sea Otter interviews discussing OEM upgrade pathways.

What the rep said around certifications, warranty, software and cabling makes sense when talking about retrofitting older generation frames and entirely different platforms, but that’s not what this is.

 

[Suns_PSD]

In the e-bike space (and EV space), advancements are pretty relentless. It just is what it is.
Ultimately, what specific improvements are you hoping to achieve with an upgrade to the M2s?

 

[ZR1]

I doubt we'll have the option until either the hype cools down or brands have stock of motors. They're always going to chuck them in new builds for more margin.

 

[MotorDoper]

I doubt we'll have the option until either the hype cools down or brands have stock of motors. They're always going to chuck them in new builds for more margin.

Providing access to M2S systems as an upgrade isn’t the only avenue here.

Velduro could offer exclusive m1 owner subsidised trade-ins or cost-price frame replacement packages for people wanting to move to M2S.

Neither option necessarily leaves them out of pocket, simply pointing the finger at Avinox feels like a cop out to me. They need to look at what Specialized just did for customers impacted by avinox disruption and resulting depreciation.

 

[Carlosgalma]

Seeing the same Rogue frame start shipping with the M2S system, in some cases only weeks after purchase for recent buyers, with no upgrade pathway for M1 owners, has been pretty hard to swallow.

I’ve been engaging with Velduro for weeks asking for one thing only: access to the M2S system at a fair price. The frame hasn’t changed and these systems are already being fitted to current builds.

Avinox confirmed in writing that upgrade pathways sit with the bike brand and that supply channels and contacts are already in place. Velduro has since said Avinox advised that M2S systems would not be made available to existing Velduro customers, which seems difficult to reconcile given the same frame is already shipping with the M2S system.

What also concerns me is long-term serviceability. If Avinox are refusing to allow Velduro to stock or supply components to existing customers, where does that leave owners once these bikes are out of warranty?

Even with a fair priced upgrade pathway, early buyers would still end up paying a premium, but far less than being forced to sell and rebuy the same frame with the M2S system.

Who else feels the same and would be willing to pay a fair price rather than sell and rebuy the same frame?

The same happened to me and 14 other friends, after months of waiting we got the bikes on March 21 and two weeks later BANG!! M2s, we've been writing to Velduro and they only said that they are waiting for an answer from Avinox and that they will get back to us, it's been a month since there last answer with no solution

A few important key things here:

-We bought the bike from Velduro not from Avinox.

-We were among the first ones to order the bike on july 2025, among the first ones to belive in a new unkown brand and we put our money on them.

-We aren't asking them for a free motor, we're just asking for the availability for the upgrade which we are willing to pay.

Don't get me wrong here, we all love the bike, it's among the best bike I've ever ridden, but after waiting and paying a premium price and then getting obsolete in just two weeks, IT'S PRETTY HARD TO SWALLOW, worst yet, not having any consideration for our situation and a pretty vague answer with no solution.

 

[sethimus]

you got exactly what you ordered

 

[bmwpowere36m3]

Typical buyer remorse... purchase widget and THEN look a reviews, price, new models, etc... afterwards. When you bought it you were happy with your choice, right? So, enjoy it.

 

[DylanJM]

The same happened to me and 14 other friends, after months of waiting we got the bikes on March 21 and two weeks later BANG!! M2s, we've been writing to Velduro and they only said that they are waiting for an answer from Avinox and that they will get back to us, it's been a month since there last answer with no solution

A few important key things here:

-We bought the bike from Velduro not from Avinox.

-We were among the first ones to order the bike on july 2025, among the first ones to belive in a new unkown brand and we put our money on them.

-We aren't asking them for a free motor, we're just asking for the availability for the upgrade which we are willing to pay.

Don't get me wrong here, we all love the bike, it's among the best bike I've ever ridden, but after waiting and paying a premium price and then getting obsolete in just two weeks, IT'S PRETTY HARD TO SWALLOW, worst yet, not having any consideration for our situation and a pretty vague answer with no solution.

I do sympathise with your situation and I also think Velduro should have some sort of upgrade path but your bike is in no way obsolete just because the M2S has released. The M1 still works, is still supprted by Avinox and is still under warranty.

 

[Suns_PSD]

But importantly, what are you trying to improve?

Do you want more than the 1000w the M1 already has?
Do you even have a rattle on your M1? With the I-track and rearward axle path I would be surprised if you even got any rattle, and furthermore it's likely that after some kilometers the M2s also rattles anyways.

So, what are you chasing with this 'upgrade' exactly.

Also, no one paid a 'premium price' for a Velduro as they have all been sold at excellent prices from what I have seen. It's not like you paid Crestie or Pivot money or anything. Absolutely everyone knew the new Avinox was being released on April 9th.

If I was DJI, I'd just send you an e-mail saying 'sure, click on this link and kindly pay 2,899 (insert local currency) and we'll ship it right out. They are not in the business of selling individual motors and dealing with everything that this entails including calls/ e-mails, warranty, install mess ups, etc.

 

[Fernando Albaine]

you got exactly what you ordered

Not necessarily, i order a bike from a brand thats its new and i trust them by buying it and the least i could expect is they be sincere with us and tell us in advance this is happening and what we can do, but no they push our bike months an after a month of shipment they released the other one. That is not how you get loyal clients….

 

[sethimus]

so you bought in .nz?

 

[Carlosgalma]

I do sympathise with your situation and I also think Velduro should have some sort of upgrade path but your bike is in no way obsolete just because the M2S has released. The M1 still works, is still supprted by Avinox and is still under warranty.

It works very well, but in our case we order the bikes and waited 8 months, then got our bikes and literally two weeks later a new motor comes in, is not that we had the bike for a couple of months, we pay full price for the bike (is not that we go it with any discount), the waiting and now no answers, I don't think thats fair.

But it's OK, for me it's a customer service related issue, I'm usually a repeating customer, and there are many bike brands right now, who do you think I'm going with? I hope they do something but from what I'm seeing I don't know.

And this is very simple, the main business for Avinox is selling motors, just buy a few of them and sell them to those who wants them.

 

[MotorDoper]

I do sympathise with your situation and I also think Velduro should have some sort of upgrade path but your bike is in no way obsolete just because the M2S has released. The M1 still works, is still supprted by Avinox and is still under warranty.

Yeah, I agree the M1 isn’t suddenly obsolete, but the bigger issue is the abnormal depreciation impact on bikes that only just came to market a few months ago.

The same frame shipping with the M2S system will always hold more value, even though the only real difference is the M2S components. That’s why an upgrade path would help offset some of that impact.

 

[JP-NZ]

Yeah, I agree the M1 isn’t suddenly obsolete, but the bigger issue is the abnormal depreciation impact on bikes that only just came to market a few months ago.

The same frame shipping with the M2S system will always hold more value, even though the only real difference is the M2S components. That’s why an upgrade path would help offset some of that impact.

You and many others are going to be disappointed when Avinox starts yearly motor updates like Samsung and Apple do for phones.

 

[Dr Shreds]

I've also been in contact with Velduro regarding a m2s upgrade and as mentioned above they are wating to hear back from Avinox.

To give benefit of the doubt to Velduro about if they knew a new motor was coming or not I still would have thought if a motor upgrade pathway is not available due to current demand they could offer a discount on a new frame set to M1 owners, or if a pathway was possible in the future once the hype and demand dropped then they could give a rough timeframe for this.

I think we all understand new products are released and upgraded frequently however the first people to order these bikes took the biggest risk and delt with the niggles that came with it. We also took the risk to support the company. It would now go a long way for the company to support probably the handful of M1 owners that would like to upgrade.

Its all good and well saying suck it up but as people have mentioned above getting a brand new product only to have it outdated a month or a few weeks later does leave a sour taste.

Based on other bike brands holding off releasing their Avinox bikes I do feel it was known an update was coming soon after the first batches were delivered. Before the final payment was made they could have been transparent about this.

Either way the bike still rips and I love it!!

 

[bmwpowere36m3]

I've also been in contact with Velduro regarding a m2s upgrade and as mentioned above they are wating to hear back from Avinox.

To give benefit of the doubt to Velduro about if they knew a new motor was coming or not I still would have thought if a motor upgrade pathway is not available due to current demand they could offer a discount on a new frame set to M1 owners, or if a pathway was possible in the future once the hype and demand dropped then they could give a rough timeframe for this.

I think we all understand new products are released and upgraded frequently however the first people to order these bikes took the biggest risk and delt with the niggles that came with it. We also took the risk to support the company. It would now go a long way for the company to support probably the handful of M1 owners that would like to upgrade.

Its all good and well saying suck it up but as people have mentioned above getting a brand new product only to have it outdated a month or a few weeks later does leave a sour taste.

Based on other bike brands holding off releasing their Avinox bikes I do feel it was known an update was coming soon after the first batches were delivered. Before the final payment was made they could have been transparent about this.

Either way the bike still rips and I love it!!

They had to have known, like all other manufacturers who released M2/M2S equipped bikes on the 9th. They couldn't tell customers specifics because of the Avinox embargo. I bet it was a calculation on their part... take the potential loss in reputation, than absorb the loss/devalue of the M1 drive systems after M2S/M2 launch.

Think about it... your product, which customers pre-ordered, is delayed. You finally receive product, but now its only a few weeks out from a new drive system launch... what do you do?

Any choice and your going to piss off some customers... the pre-order is what makes it "impossible". Otherwise they could have discounted existing M1 stock and then delivered M2 full retail. Crestline launched pre-orders on their latest bike only a few months ago knowing of M2S roll-out and M1 versions were delivered last year, I think.

 

[slickrock]

I've also been in contact with Velduro regarding a m2s upgrade and as mentioned above they are wating to hear back from Avinox.

To give benefit of the doubt to Velduro about if they knew a new motor was coming or not I still would have thought if a motor upgrade pathway is not available due to current demand they could offer a discount on a new frame set to M1 owners, or if a pathway was possible in the future once the hype and demand dropped then they could give a rough timeframe for this.

I think we all understand new products are released and upgraded frequently however the first people to order these bikes took the biggest risk and delt with the niggles that came with it. We also took the risk to support the company. It would now go a long way for the company to support probably the handful of M1 owners that would like to upgrade.

Its all good and well saying suck it up but as people have mentioned above getting a brand new product only to have it outdated a month or a few weeks later does leave a sour taste.

Based on other bike brands holding off releasing their Avinox bikes I do feel it was known an update was coming soon after the first batches were delivered. Before the final payment was made they could have been transparent about this.

Either way the bike still rips and I love it!!

Aus/NZ folks are on opposite seasons from the rest of NA/EU and after all Velduro is a NZ company, so market access to bike was more readily accessible earlier in the Rogue's product cycle for regional folks when the M1 reigned. NA/EU OTOH, have been mostly on a waiting game (or ostensible shut out in the US), but the fringe benefit of that patience is now getting the bikes with the new motor.

I had a deposit on Rogue back in November waiting for the Small to become available. When the Small was available in December, I then held out, hoping for the Cheeto Tariffs to be vacated by SCOTUS. When that finally (actually!) happened, then I got wind of hard evidence that the new M was going to be announced at Sea Otter. I just waited till I actually tested the new motor at Sea Otter that I finally pulled the trigger. A self-imposed 5 month wait to get the new motor system without the tariff ball-and-chain. So in way it's about timing the product cycle, plus intel (though companies can do a great deal to hide it).

But don't worry, we will all be in the same lamentable boat when the Avinox MGU Rogue product cycle begins.

 

[Carlosgalma]

I've also been in contact with Velduro regarding a m2s upgrade and as mentioned above they are wating to hear back from Avinox.

To give benefit of the doubt to Velduro about if they knew a new motor was coming or not I still would have thought if a motor upgrade pathway is not available due to current demand they could offer a discount on a new frame set to M1 owners, or if a pathway was possible in the future once the hype and demand dropped then they could give a rough timeframe for this.

I think we all understand new products are released and upgraded frequently however the first people to order these bikes took the biggest risk and delt with the niggles that came with it. We also took the risk to support the company. It would now go a long way for the company to support probably the handful of M1 owners that would like to upgrade.

Its all good and well saying suck it up but as people have mentioned above getting a brand new product only to have it outdated a month or a few weeks later does leave a sour taste.

Based on other bike brands holding off releasing their Avinox bikes I do feel it was known an update was coming soon after the first batches were delivered. Before the final payment was made they could have been transparent about this.

Either way the bike still rips and I love it!!

I couldn't describe it better

Like i said, for me now is a customer service issue, I asked Velduro a few times and the answer was the same, they said that they will get back to me and a month have passed with no feedback, every time I asked It felt like I was bothering them.

I only hope they take some time to read all the posts here, they are the true reflection of what we as clients feel like, this is the real world, not what you see on YouTube or Instagram where everything is joy and "what a great bike", we are not paid reviewers, we are the ones that paid for the bikes.

 

[Brawwp]

I couldn't describe it better

Like i said, for me now is a customer service issue, I asked Velduro a few times and the answer was the same, they said that they will get back to me and a month have passed with no feedback, every time I asked It felt like I was bothering them.

I only hope they take some time to read all the posts here, they are the true reflection of what we as clients feel like, this is the real world, not what you see on YouTube or Instagram where everything is joy and "what a great bike", we are not paid reviewers, we are the ones that paid for the bikes.

What exactly are you expecting? You got the bike you paid for and you say you’re enjoying it. I haven’t heard of any manufacturers selling individual M2s motors yet. That’s likely going to be a while from now if it ever even happens at all. I really doubt itll ever happen. I don’t think this is velduro’s fault that they don’t just happen to have a big stock of M2s motors to sell you because nobody does… and you really expect them to sell you one at a discount if they do get them? Come on bro. They didn’t lie to you about what you bought. This all just seems a little childish. Youre angry at velduro yet saying you enjoy the bike. You really expect them just to eat hundreds of m1 motors for you guys? I’m sure they aren’t stoked about the timing either.

Enjoy your bike man. The m1 is great. There will always be something new and hyped coming out.

 

[Carlosgalma]

What exactly are you expecting? You got the bike you paid for and you say you’re enjoying it. I haven’t heard of any manufacturers selling individual M2s motors yet. That’s likely going to be a while from now if it ever even happens at all. I really doubt itll ever happen. I don’t think this is velduro’s fault that they don’t just happen to have a big stock of M2s motors to sell you because nobody does… and you really expect them to sell you one at a discount if they do get them? Come on bro. They didn’t lie to you about what you bought. This all just seems a little childish. Youre angry at velduro yet saying you enjoy the bike. You really expect them just to eat hundreds of m1 motors for you guys? I’m sure they aren’t stoked about the timing either.

Enjoy your bike man. The m1 is great. There will always be something new and hyped coming out.

Ordered a bike, waited 8 months for the bike to arrived and two weeks later the M2s arrived, yes I'm enjoying the bike, I just want and an answer as a customer, I'm not asking them to take back the m1 and send me a new one, I'm willing to pay, I'm not expecting for the M2s to be avaible right away I'm just want then to tell us something, if the answer is no, so be it, but I don't know what your expectations are as a custumer bu in my case i think we deserve an answer (any answer) and if I don't feel confortable I will always have a choice, there are many bike bradns and this will not be my last bike.

Let us do our thing, we want the new motor, let us tried to get it, I see people mad because some of us are trying to reach Velduro for a solution to something that concerns us (it doesn't have to be your case), meanwhile we are enjoying the bike

 

[Brawwp]

Ordered a bike, waited 8 months for the bike to arrived and two weeks later the M2s arrived, yes I'm enjoying the bike, I just want and an answer as a customer, I'm not asking them to take back the m1 and send me a new one, I'm willing to pay, I'm not expecting for the M2s to be avaible right away I'm just want then to tell us something, if the answer is no, so be it, but I don't know what your expectations are as a custumer bu in my case i think we deserve an answer (any answer) and if I don't feel confortable I will always have a choice, there are many bike bradns and this will not be my last bike.

Let us do our thing, we want the new motor, let us tried to get it, I see people mad because some of us are trying to reach Velduro for a solution to something that concerns us (it doesn't have to be your case), meanwhile we are enjoying the bike

Don’t hold out expecting Avinox to allow individual motors for sale. Yea the mounting bolts are the same, but I just don’t see it happening. They never mentioned that as an option and I’m sure they would have advertised “upgrade compatible for m1 owners” as a selling point.

 

[Plummet]

What a first world and pretentious problem. Your overly powerful e bike that rides really well is now available with a slightly more powerful motor that you now must have instantly....

I think you need yo build s bridge and get over it.

New shit cones out in the technology space every 5 minutes. It is what it is.

Go ride your glorious bike and have fun.

 

[cozzy]

It was pretty much known to wait until the 9th April since the beginning of this year.
I was offered a 'preproduction' bike last year, but turned it down on the basis something better was rumoured to be coming.
The uk distributor was a bit over enthusiastic and perhaps leaked more information than they should have in the velduro thread.
It certainly feels that nz customers have been stiffed over though. Hopefully you will get a satisfactory resolution.

 

[Carlosgalma]

What a first world and pretentious problem. Your overly powerful e bike that rides really well is now available with a slightly more powerful motor that you now must have instantly....

I think you need yo build s bridge and get over it.

New shit cones out in the technology space every 5 minutes. It is what it is.

Go ride your glorious bike and have fun.

You bet we're having fun, but meanwhile also trying to get the M2s

We can do both and still have a ton of fun

 

[JP-NZ]

You bet we're having fun, but meanwhile also trying to get the M2s

We can do both and still have a ton of fun

Lets say you can get a M2s in 4-5 months time. You get the motor and install it in the bike. Then 4 months later Avinox announce the M3 are you going to chase them again for a new motor?

As Plummet said, its an endless cycle.

 

[Suns_PSD]

I've got an idea!

Place the M1 in salt water for a week. It'll fail, then you'll get a warranty replacement M2!

 

[ShaneOh!]

Seeing the same Rogue frame start shipping with the M2S system, in some cases only weeks after purchase for recent buyers, with no upgrade pathway for M1 owners, has been pretty hard to swallow.

I’ve been engaging with Velduro for weeks asking for one thing only: access to the M2S system at a fair price. The frame hasn’t changed and these systems are already being fitted to current builds.

Avinox confirmed in writing that upgrade pathways sit with the bike brand and that supply channels and contacts are already in place. Velduro has since said Avinox advised that M2S systems would not be made available to existing Velduro customers, which seems difficult to reconcile given the same frame is already shipping with the M2S system.

What also concerns me is long-term serviceability. If Avinox are refusing to allow Velduro to stock or supply components to existing customers, where does that leave owners once these bikes are out of warranty?

Even with a fair priced upgrade pathway, early buyers would still end up paying a premium, but far less than being forced to sell and rebuy the same frame with the M2S system.

Who else feels the same and would be willing to pay a fair price rather than sell and rebuy the same frame?

 

[ShaneOh!]

It certainly hasn't been a great experience. Pay deposit, wait 6 months, then another month, then another month, oh, and then another month because your bike size is XL...
Then 3 weeks after collecting the Rouge losing half its value because the new ones shipped with the M2.
I appreciate tech changes quickly, but what really rips my nightie is there is no pathway to upgrade! "Take my money!"
If I had a gen 4 levo, my LBS would take my money and upgrade with the s-works motor, if I had a gen 5 Bosch, again, my LBS would take my money and upgrade to the Bosch race motor.
Disappointed Velduro and Avinox are pointing the finger at each other.
Velduro not taking a long term view in this IMO.
My next bike won't be a Velduro and in my own pathetic protest I have blacked out my bike logo.