Turbo Levo 2017 battery

[Yamanote]

Love my old 2nd gen Levo for riding around town and retired from the trails. Replaced with a 2021.

Recently the motor on the 2017 is cutting out when the battery reaches about 25%. A real pain!

Bike has about 5000 k on 2 motors.

Is the battery health deteriorated, the motor dying, or both??

Any advice appreciated.

 

[fraatti]

Love my old 2nd gen Levo for riding around town and retired from the trails. Replaced with a 2021.

Recently the motor on the 2017 is cutting out when the battery reaches about 25%. A real pain!

Bike has about 5000 k on 2 motors.

Is the battery health deteriorated, the motor dying, or both??

Any advice appreciated.

Is it using original battery and motor firmware? My friend is also having battery issues with gen 1 bike. I won´t charge it completely full. He got new battery from warranty. He had to paid ½ of that battery by himself. Previous battery had troubles similar than yours and also had water ingress.

New battery has hw 3.0 and software A.21.B. I am curius is there different software for newer battery. My friend said that I won´t charge battery completely full alltime.