STANCE E+ 1 PRO 29 Smart-Assist

Larry Lorance

New Member
Jul 26, 2020
6
0
Dallas, Texas
Hello All..

I just purchased one of the few remaining Stance E+1 Pro 29 bikes left in the USA. I keep hearing about the "Smart-Assist" features on Giant E-Bikes. I read the limited documentation supplied with my bike but can not find any information how to invoke this feature. Software version is 20191231004 and Hardware is 20190100000. So, how do I invoke the "Smart-Assist"?
 

Dgedge

Member
May 20, 2020
94
50
France
Hi,
A long press on the 'assist +' button --> The middle led will bright and you are in smart-assist. To exit the mode : simply press 'assist +' or 'assist -' button.
 

Larry Lorance

New Member
Jul 26, 2020
6
0
Dallas, Texas
This light or the one circled in red?



giant.jpg
 

KuRi

Active member
May 30, 2019
376
185
Spain
I got my motor replaced (2019 fathom e+2 pro) and now I have the same software and hardware version as yours:
Software version is 20191231004 and Hardware is 20190100000.

But I can't activate the smart mode. Originally I had a 2018 hardware version, but I thought that after the replacement maybe they sent a new motor with smart assist mode support (dreaming is free!).

Is is possible that they just disabled it by software because I am just supposed not to have that mode but my motor have the 6 sensors??? :S
 

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