RideControl ONE, remote button

[Mark02380]

Can anyone tell me how to tell what version controller I have, been having a few problems with the bike turning itself off bike only 10 days old

This is a picture of my controller

 

[TtheArab]

Have you tried taking battery out and reseating it ?

 

[Mark02380]

Have you tried taking battery out and reseating it ?

Thank you for your reply, there was a fault with the bike in the end and was replaced with a free upgrade to the Trance pro 2 so more than happy