Rear hub freewheeling

Shifty

E*POWAH Master
Aug 29, 2019
138
202
103
Wiltshire
Ride
Trance Pro +3
#1
Bike Trance E+3. Just oiled the chain on the stand turning pedals turning rear wheel. Walked bike out of garage and hey presto hub freewheeling and not moving the bike forward?
Bloody bike!!
 

net wurker

E*POWAH Master
Sep 30, 2019
155
134
103
57
Huntsville, AL USA
Ride
2020 Commencal Meta
#2
So for clarity, your bike was fine. You put it in the stand to oil the chain, and it was still fine. Then on the roll out of the garage, the rear hub stripped or otherwise broke somehow?

Have you tried to diagnose it any?
 

iXi

Active member
Feb 17, 2019
135
65
28
Brisbane
#3
Welcome to giants dodgy hub. Lots of write ups on here how they just fail. Should be covered under warranty
 

Shifty

E*POWAH Master
Aug 29, 2019
138
202
103
Wiltshire
Ride
Trance Pro +3
#4
I see the write up. I have sent a short vid to the bike supplier JEJ and will see what they say. Bikes only a few months old
 
Apr 5, 2019
2
1
3
Kent
Ride
Giant trance
#5
My hub broke on a ride. Took it to lbs. they changed the hub under warranty. Did 12 miles on new hub when it broke too. I’m talking to giant tomorrow. Apparently hope or dt Swiss do better hubs
 

The Flying Dutchman

Well-known member
Jan 16, 2019
200
229
53
Wellington NZ
Ride
Giant Trance E+ 1
#6
My hub broke on a ride. Took it to lbs. they changed the hub under warranty. Did 12 miles on new hub when it broke too. I’m talking to giant tomorrow. Apparently hope or dt Swiss do better hubs
Gutted! Giant is pretty good when it comes to after-sales care. Push for an upgraded hub. I've been on a Hope Pro4 for 10 months without issue.

How old was your bike when the first hub failed?
 

Evolution Stu

Well-known member
Jun 30, 2019
140
111
53
Blackpool. U.K.
Ride
Giant Trance E3 pro.
#7
having seen mine repaired in front of me, I’d just while the freehub out and check it’s not the greas viscosity problem a large batch left Giant with. The pawls stick down and allow a freewheel situation. Literally 20 mins to remove, clean, re-grease and re-assemble
 
Jan 28, 2020
4
3
13
Spain
Ride
Giant Trance E+ 1
#8
having seen mine repaired in front of me, I’d just while the freehub out and check it’s not the greas viscosity problem a large batch left Giant with. The pawls stick down and allow a freewheel situation. Literally 20 mins to remove, clean, re-grease and re-assemble
yeah, the problem is just that stupid grease in the pawl system ... also some hub cups are not very tight so the freehub get loose which means problems with the axle.



I checked it myself, just clean it properly, and put fine oil, not grease .... it works very good now.
 

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