Help with motor behavior after crash

May 30, 2019
26
6
3
Spain
Ride
Giant Fathom E+2
#1
Hi!

Yesterday a dog appeared from nowhere and it got stuck between both wheels. I had a big crash. The bike does not look bad (damage only to derailleur, pedal and grip). After cleaning and swapping the damaged parts (or repairing) I noticed something that I am not sure if it was there before...

The bike is a giant fathom E+ 2 with pro motor. I was testing that everything was fine and then I noticed that with the assistance activated (any level from 1-5) I can pedal very slow and smooth and the motor does not engage until I make some more pressure. As soon as I press the pedal with more pressure the motor engages and it looks like it is working fine, but I don't remember having this behavior before. I even noticed the motor engaging and disengaging when soft pedaling (intermitent activation).

Could you please test your giant ebikes and tell me if you are able to pedal so soft that the motor does not engage?

Thanks for your help,
Regards.
 

Beekeeper

Well-known member
Aug 6, 2019
643
467
73
Surrey hills
Ride
Cube Reaction Race
#2
Sorry about your bike. Just out of interest, how is the dog? 🥺
 
May 30, 2019
26
6
3
Spain
Ride
Giant Fathom E+2
#3
Thanks for your interest. The dog did not receive any damage... It just run far away after the crash, but I spent 3 hours at the local hospital because I can't stand on my right leg :(
 

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