2020 Reign E + 2 and Ridecontrol app?

May 24, 2019
9
1
3
Auckland, New Zealand
#1
I have just purchased a Reign E+2 and downloaded the Ridecontrol app which connected fine but the Tuning option is greyed out and wont open, does anyone else has this problem?
 
Dec 5, 2019
34
23
8
Western Australia
Ride
2020 Giant Trance E+
#2
Hah, I’ve had my Trance Pro 1 a couple of days and noticed the same thing. On my list to ask !
 
Dec 5, 2019
34
23
8
Western Australia
Ride
2020 Giant Trance E+
#5
Also... when charging, the Ride Control LED's don't activate and show the amount of charge like it says in the manual should happen. Wondering if it is a 2020 model issue ?
 
Dec 13, 2019
8
9
3
Australia
Ride
Giant Reign E+1 Pro
#7
Also... when charging, the Ride Control LED's don't activate and show the amount of charge like it says in the manual should happen. Wondering if it is a 2020 model issue ?
from what I understand from my local shop is the reigns and other 2020 models have the v2 controller so it’s a bit different in that regard
 
Dec 5, 2019
34
23
8
Western Australia
Ride
2020 Giant Trance E+
#8
from what I understand from my local shop is the reigns and other 2020 models have the v2 controller so it’s a bit different in that regard
Well, I’m happy we have the ANT+ integration now (making computer hookup easy without adding sensors) with the v2 but hopefully there are some updates coming (app and firmware) to fix everything.
 
Dec 13, 2019
8
9
3
Australia
Ride
Giant Reign E+1 Pro
#9
Well, I’m happy we have the ANT+ integration now (making computer hookup easy without adding sensors) with the v2 but hopefully there are some updates coming (app and firmware) to fix everything.
Yes for sure I will let you guys know if I find anything out,
For me the modes are fine and I don’t really want to fiddle,
Most of my rides I use it on auto.
 
Dec 5, 2019
34
23
8
Western Australia
Ride
2020 Giant Trance E+
#10
Yes for sure I will let you guys know if I find anything out,
For me the modes are fine and I don’t really want to fiddle,
Most of my rides I use it on auto.
Yes, the tuning I am not concerned about as Auto works so well IMHO. Glad I got a 2020 for that alone. Would be nice that the LED's work when charging though.

The only tuning I would like is a few extra kms before the limiter kicks in :)
 
Dec 13, 2019
8
9
3
Australia
Ride
Giant Reign E+1 Pro
#11
Yes it’s annoying those little bugs,
But overall I am happy and yes a few more kmph would be great lol
 
May 24, 2019
9
1
3
Auckland, New Zealand
#12
Yes for sure I will let you guys know if I find anything out,
For me the modes are fine and I don’t really want to fiddle,
Most of my rides I use it on auto.
How far do you get on auto, I have just been using eco with a little bit of auto. I like to feel like I am still working hard on a ride and was worried that auto would make it too easy on the flater stuff and take that feeling away?
 
May 24, 2019
9
1
3
Auckland, New Zealand
#13
Also when you connect to the Ridecontrol app do you get a number and a grey generic picture of a hard tail bike or does it come up with a Reign E + 2 pro description of your bike?
 
Dec 13, 2019
8
9
3
Australia
Ride
Giant Reign E+1 Pro
#14
Ive done 40klm so far and that’s doing quite a lot of climbing,
Yes my app shows my correct model a reign e+1 pro.
 
Dec 13, 2019
8
9
3
Australia
Ride
Giant Reign E+1 Pro
#16
That's strange mine has some letters and numbers and a picture of a hardtail!
Yes it is ,I dont bother with the app as long as the bikes working I just ride it
 

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