2019 Levo expert motor makes clicking noise

[Mhugdoc]

Recently the mag s motor clicks while peddling. Doesn’t affect power I don’t believe. Any thoughts?

 

[Leethal1]

Make sure chainguide is not hitting the spider on the cranks

 

[Mcharza]

Make sure chainguide is not hitting the spider on the cranks

This seems to be the most common reason.

 

[NathanNZ]

I spent a while trying to figure out what my clicking noise was. Turned out it was the rear shock knocking on the top of my water bottle.

 

[Mhugdoc]

This seems to be the most common reason.

Spider on cranks? Can you explain that. Not sure what that is. Sorry ?

 

[khorn]

Spider on cranks? Can you explain that. Not sure what that is. Sorry ?

The spider is the piece of alu that the front chainring is bolted onto.

Karsten

 

[Mhugdoc]

If I turn the motor off and pedal the clicking stops.
It’s definitely related to the motor.

 

[Loving Levo]

Probably not related, but just in case...

A month ago my Levo motor started making a new noise. It too only happened while assist was on; it went away whenever assist wasn't working. It wasn't terribly loud, but it sounded kind of like a playing card in the spokes. Kind of a rapidly-repeated click; it wasn't a very sharp sound, but easy to hear and there seemed to be a slight grinding feel through the pedals to accompany it. The sound speed changed as my pedaling changed.

I got a new motor, and it's gone. After looking at the forums, I'm still not sure what it was, but my best guess was that a plastic clutch housing broke, and was rubbing against some internal metal bit.

 

[dar23]

Probably not related, but just in case...

A month ago my Levo motor started making a new noise. It too only happened while assist was on; it went away whenever assist wasn't working. It wasn't terribly loud, but it sounded kind of like a playing card in the spokes. Kind of a rapidly-repeated click; it wasn't a very sharp sound, but easy to hear and there seemed to be a slight grinding feel through the pedals to accompany it. The sound speed changed as my pedaling changed.

I got a new motor, and it's gone. After looking at the forums, I'm still not sure what it was, but my best guess was that a plastic clutch housing broke, and was rubbing against some internal metal bit.

Was the motor changed under warranty?